Ms. Nguyen has more than eleven years’ experience in CSR consultation, assessments and training including development, implementing social monitoring programs and risk assessment in the entire supply chain for Fortune 500 companies in South East Asian and Oceana countries.
Dzung has been training and building the best audit teams for well-known independent audit firms such as CSCC/ STR/ UL/ BV/ ARCHE Advisors.
She has been conducting trainings and consultations for either vendors, suppliers and factories levels on the best practice social assessment protocols, environmental assessment protocols, Brand Protection, fire safety, CTPAT, Product verification and Quality management system protocols including Good Manufacturing Practices with retailers and their suppliers in the food, furniture, toy, electronics, ceramics, leather, jewelry, apparel and textile, agriculture, shoes, Plastic and Rubber, Pottery, Mechanical, Hydro-electric power, and Biomass power industries. She also conducted the supplier trainings for brands such as Walmart, JC Penny, Pier 1, Quiksilver, American Eagle OutFitters, Abercrombie and Fitch, New Balance, Tchibo, ITTI Care.
Ms. Nguyen has conducted labour, CTPAT and environmental assessments of over 2,000 suppliers in Vietnam, Cambodia, Indonesia, Thailand, Malaysia, Myanmar Singapore, China, Australia and New Zealand based on the client’s Code of Conducts, Legal requirements, and internation Social and Labor schemes such as ICS, BSCI, Smeta, ICIT, Fairtrade USA.
In addition, she has conducted numerous social, environmental and quality management trainings and consultations in agricultural, Furniture, food, FMCG, textile and apparel industries, including helping manufacturers to set-up their compliance system and facilitating the process of identifying root causes, developing management systems solutions, and managing implementation with the intended result of engendering sustainable compliance with clients’ codes of conduct, local and national laws and international standards.
Ms. Nguyen has previous experience working in the food processing industry as well as the cosmetics manufacturing industry and was trained in Quality Management Systems (QMS), Health and Safety, supply chain security and environmental management, Total Quality Fundamentals (TQF), Good Manufacturing Practice (GMP), 19 Quality Assurance’ key elements, Product Quality Management (PQM), Continuous Improvement and Effective planning (MPS/ MRP/MRPII/ Inventory management/ Produce to Demand), Problem Solving, and Lean Manufacturing.